> ## Documentation Index
> Fetch the complete documentation index at: https://docs.younegotiate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Portal Library

> Find help content and portal guidance for creditor users.

## Real-World Example

Sarah is new at ABC Collections and does not know how to import consumers. She opens Portal Library from the Help section and looks for import guidance.

The library should help Sarah understand the portal workflow without requiring her to ask engineering or support for every basic question.

## Visual Flow

```mermaid placement="top-right" actions={true} theme={"system"}
flowchart TD
    A["Creditor user needs help"] --> B["User opens Portal Library"]
    B --> C["User finds relevant guide or tutorial"]
    C --> D["User returns to portal task"]
    classDef default fill:#F8FAFC,stroke:#64748B,stroke-width:1.5px,color:#0F172A;
    classDef actor fill:#E0F2FE,stroke:#0284C7,stroke-width:2px,color:#0C4A6E;
    classDef system fill:#F8FAFC,stroke:#64748B,stroke-width:1.5px,color:#0F172A;
    classDef decision fill:#FEF3C7,stroke:#D97706,stroke-width:2px,color:#78350F;
    classDef risk fill:#FEE2E2,stroke:#DC2626,stroke-width:2px,color:#7F1D1D;
    classDef outcome fill:#DCFCE7,stroke:#16A34A,stroke-width:2px,color:#14532D;
    class A actor;
    class B,C,D system;
    linkStyle default stroke:#94A3B8,stroke-width:2px;
```

## How It Should Work

* It should help creditor users understand how to use the portal.
* It should provide relevant support or tutorial material.
* It should be available from the Help section of the sidebar.

## How It Should Not Work

* It should not replace required product flows or support handling.
* It should not show outdated guidance that conflicts with the live portal.
* It should not expose internal-only documentation to creditor users.

## Developer Notes

* Keep behavior scoped to the logged-in creditor company and allowed sub-accounts.
* When this page changes user-visible behavior, update the real-world example and visual flow.

## Related App Areas

* `routes/creditor/index.php`