> ## Documentation Index
> Fetch the complete documentation index at: https://docs.younegotiate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign Tracker

> Campaign Tracker provides communication performance and engagement reporting.

## Metrics

* Delivered
* Viewed
* Settlements
* Payment Plans
* Consumer Offers
* Disputes

## Purpose

Allows creditors to measure communication effectiveness and consumer engagement.

## Communication Workflow

```mermaid placement="top-right" actions={true} theme={"system"}
flowchart TD
    A["Generate CFPB Letters<br/>or<br/>Create EcoLetter Template"]
    A --> B["Create Consumer Group"]
    B --> C["Create Scheduled Campaign"]
    C --> D["Group Recalculation"]
    D --> E["Generate Communications"]
    E --> F["Deliver Communications"]
    F --> G["Track Consumer Activity"]
    G --> H["Campaign Tracker Reporting"]

    classDef process fill:#F8FAFC,stroke:#64748B,stroke-width:1.5px,color:#0F172A;
    classDef outcome fill:#DCFCE7,stroke:#16A34A,stroke-width:2px,color:#14532D;

    class A,B,C,D,E,F,G process;
    class H outcome;
```

## Related Documents

* CFPB Validation Letters
* EcoLetter Templates
* Consumer Groups
* Scheduled Campaigns
* Campaign Tracker

## Key Business Rule

Communications is responsible for delivery.
Account Processing may generate communication assets, but all communication delivery, tracking, campaign management, and consumer engagement reporting occur through the Communications system.