> ## Documentation Index
> Fetch the complete documentation index at: https://docs.younegotiate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Offer & Notification Delivery

> Workflow overview for assigning offers, delivering accounts, and notifying consumers.

## Includes

* Offer Hierarchy & Assignment
* Account Offer Delivery
* Dynamic Offer Re-Evaluation
* Offer Snapshot Rules
* Consumer Notifications

## Purpose

Manages how pay-term offers are selected, appended, delivered to consumer accounts, refreshed when eligible, and followed by consumer notification evaluation.

## Workflow Overview

```mermaid placement="top-right" actions={true} theme={"system"}
flowchart TD
    A["Account Import"]
    A --> B["Validation"]
    B --> C["Offer Hierarchy Evaluation"]
    C --> D["Assign Highest Eligible Offer"]
    D --> E["Append Settlement Offer + Payment Plan Offer"]
    E --> F["Deliver Account & Offer to Consumer EcoPortal"]
    F --> G["Evaluate Consumer Notification Eligibility"]

    G --> H{"Eligible for Notification?"}
    H -->|Yes| I["Send Notification"]
    H -->|No| J["Await Consumer Access"]

    I --> K["Consumer Engagement"]
    J --> K

    K --> L["Negotiations"]

    classDef process fill:#F8FAFC,stroke:#64748B,stroke-width:1.5px,color:#0F172A;
    classDef decision fill:#FEF3C7,stroke:#D97706,stroke-width:2px,color:#78350F;
    classDef outcome fill:#DCFCE7,stroke:#16A34A,stroke-width:2px,color:#14532D;

    class A,B,C,D,E,F,G,I,J,K process;
    class H decision;
    class L outcome;
```