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Real-World Example

Maya starts her day on the Dashboard. She opens Pending/Delivery first to see responses that still need creditor matching or delivery work, then checks Delivered/Pending, Completed/Added, Return to Sender, and YN Returned. Each dashboard tab should show the matching notice responses, allow searching/sorting, and let Maya export the current bucket when needed.

Visual Flow

Dashboard Buckets

Status Abbreviations

The dashboard also shows creditor member/prospect counts beside the notice-response buckets.

How It Should Work

  • It should show only notice responses that belong in the selected status bucket.
  • It should keep search, sort, pagination, and export aligned with the selected bucket.
  • It should export a CSV only when the bucket has matching responses.

How It Should Not Work

  • It should not mix completed, pending, returned, and closed responses into one unexplained list.
  • It should not export an empty report as if work exists.
  • It should not show notice responses that have no consumer relationship.
Last modified on July 30, 2026