YouNegotiate Documentation - YouNegotiate Docs

This documentation explains the YouNegotiate product in plain language. The content is organized to match the product sidebar so readers can open a portal, follow the menu, and find the matching page.

These docs are written as a product map: each page should focus on a real-world example, the expected flow, and clear behavior rules.

Portals

Portal	Status	Coverage
Creditor Portal	Available	Consumers, negotiations, payments, reports, communications, account settings, membership, and billing.
Super Admin	Available	Platform accounts, membership plans, merchant requests, communications, partners, donations, reports, and users.
Consumer Portal	Available	Consumer accounts, offers, payments, notice responses, profile, and communication controls.
EcoMail Hub / ecoPortal™	Available	Mail response operations, creditor profiles, imports, notice responses, reports, users, and campaigns.

Working With These Docs

Resource	Use
Style Guide	Keep examples, visual flows and behavior rules consistent.
Page Template	Start a new portal page with the expected documentation structure.

Flow Legend

Label	Meaning	Watch for
Actor	A person or portal actor starts the action.	Who is taking the first step?
System	The application performs normal processing.	What happens automatically?
Decision	The system checks a rule or condition.	What determines the next path?
Risk	Something is blocked, failed, missing, or unsafe.	What must the feature prevent?
Outcome	A successful result or updated state.	What should be true at the end?

Writing Style

Each page should stay short and non-technical:

Real-world example
Visual flow
How it should work
How it should not work

Last modified on August 13, 2026