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Documentation Index

Fetch the complete documentation index at: https://docs.younegotiate.com/llms.txt

Use this file to discover all available pages before exploring further.

The Creditor Portal is used by creditor companies to manage consumers, negotiations, payments, communications, imports, exports, reports, account settings, and user access. This section follows the Creditor Portal sidebar.
Read these pages as product behavior contracts. They explain what the portal should do, what it should never do, and what developers should protect when changing the feature.

Portal Focus

AreaWhat To Protect
Business operationsDashboards, imports, reports, billing, and account settings should help creditor teams run daily work without extra navigation friction.
Consumer experienceNegotiations, offers, payments, notices, and communications must stay clear and creditor-specific for each consumer.
Developer guardrailsPreserve creditor scoping, sub-account access, payment safety, statuses, history, and communication rules across every feature.

Flow Legend

Use this legend when reading the visual flows inside each feature page.
LabelMeaningWatch for
ActorA creditor user, consumer, admin, or portal actor starts the action.Who is taking the first step?
SystemThe application performs normal processing.What does the portal do automatically?
DecisionThe system checks a rule or condition.What determines the next path?
RiskSomething is blocked, failed, missing, or unsafe.What must the feature prevent?
OutcomeA successful result or updated state.What should be true after the flow completes?

Important Notes

The Set Up Wizard only appears when required setup steps are still pending. The Users menu only appears for a parent creditor account.
Last modified on May 25, 2026