Real-World Example
ABC Collections sends CFPB validation letters to a group of consumers. The portal should generate secure EcoLetters, notify consumers, and later clean up temporary zip files used for download packages.
Visual Flow
How It Should Work
- It should create CFPB letter access only for the intended consumers.
- It should trigger the correct consumer communication after delivery.
- It should clean up temporary zip files after they are no longer needed.
How It Should Not Work
- It should not expose secure letters across creditor boundaries.
- It should not leave temporary bulk download files around indefinitely.
- It should not mark letters delivered before the secure records exist.
Last modified on July 30, 2026
