Real-World Example
Jane has three upcoming installment payments across two creditors. My Bill Pay Calendar should show those dates in one place and let Jane decide whether to connect Google or Microsoft Calendar for live updates.
Calendar Coverage
My Bill Pay Calendar combines future settlement and payment-plan payments across the consumer’s accounts. It updates when a payment is created, rescheduled, completed, or cancelled.
Consumers can use the calendar inside the portal or connect Google Calendar or Microsoft Outlook. Connected calendars stay aligned with current payment activity. Payment reminders are scheduled for three days and one day before an upcoming payment.
Visual Flow
How It Should Work
- It should show upcoming payments across the consumer account in calendar form.
- It should let the consumer connect, reconnect, or use the portal calendar without external sync.
- It should keep payment amount, creditor, and due-date context clear.
- It should update reminders and connected calendars when payment activity changes.
How It Should Not Work
- It should not show another consumer payment schedule.
- It should not claim external calendar sync is active when credentials or permissions are missing.
- It should not show cancelled or deleted payments as active future events.
Last modified on August 27, 2026
