Real-World Example
Jane chooses whether she wants to settle, pay the balance, say she is not paying, or dispute the notice. The portal should send the selected response and update the notice response so it no longer looks unfinished.
Visual Flow
How It Should Work
- It should let the consumer create a clear response based on the notice situation.
- It should support settlement, balance payment, dispute, and not-paying outcomes where allowed.
- It should send the response and clear unresolved notice response counts after completion.
How It Should Not Work
- It should not leave a completed response counted as new or unfinished.
- It should not submit a payment offer without required terms.
- It should not make dispute and payment outcomes look the same.
Developer Notes
- This step can create settlement/balance response behavior or mark the consumer as disputed/not paying.
- Email and notification side effects should stay tied to successful response submission.
app/Livewire/Consumer/NoticeResponse/CreateMyResponse.phpresources/views/livewire/consumer/notice-response/create-my-response.blade.phpapp/Livewire/Consumer/MyAccount/ReportNotPaying.php
Last modified on May 25, 2026
