Membership Hosting Billing
Membership Hosting Billing provides platform access and consumer account hosting.
Includes
- Platform access
- Consumer account hosting
- Membership features
- User access
Billing Method
Key Rule
Membership pricing includes a maximum hosted account allowance.
Add-On Account Billing
Add-On Accounts are hosted consumer accounts exceeding the included membership limit.
Billing Method
- Per-account fee
- Rate configured in Super Admin
Billing Cycle
Matches the creditor’s membership cycle:
Key Rule
Add-On Accounts are tracked and billed separately from included membership accounts.
Consumer Payment Share Billing
The platform calculates a percentage-based fee from completed consumer payment activity.
Includes
- Settlement payments
- Payment plan payments
- Gift payments
Billing Cycle
Key Rule
Payment-share billing is calculated automatically from completed payment transactions.
Communication Billing
Communication Billing applies to platform-generated communications.
Consumer Communications
Includes:
- Automated notification templates
- Account delivery notifications
- Offer notifications
- Campaign communications
- SMS communications
- Email communications
Creditor Notifications
Includes:
- Workflow notifications
- System notifications
- Operational alerts
Billing Cycle
Payment Vault Hosting Billing
Applies when payment methods are securely stored within the platform.
Includes
Consumer payment methods associated with:
- Settlement offers
- Payment plans
- Bill Pay Wallet
Creditor payment methods associated with:
- Membership billing
- Platform billing
Billing Cycle
Key Rule
Stored payment methods are securely tokenized and managed through the platform’s PCI-compliant vault provider.
EcoMail Delivery Billing
Applies when creditors send:
- CFPB Validation Letters
- EcoLetters
Billing Method
Charged in real time at the moment of delivery.
Key Rule
EcoMail charges are processed immediately and are not part of recurring billing cycles.Last modified on June 1, 2026
