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Key Rule

Payment retries must never process against expired, invalid, or missing payment methods.

How It Should Work

  • It should retry failed billing only when payment is due.
  • It should require a valid membership billing payment method.
  • It should update billing status after a successful retry.
  • It should keep failed retry attempts visible for support and audit review.

How It Should Not Work

  • It should not retry billing with an expired, missing, or invalid payment method.
  • It should not charge the wrong creditor.
  • It should not retry when no balance is due.
  • It should not hide failed retry results.
Last modified on June 1, 2026