Real-World Example
Jane’s plan was paused until a restart date. When the restart date arrives, the portal should move the plan back into active handling and recreate future calendar events for remaining payments.
Visual Flow
How It Should Work
- It should restart only plans whose restart date and status make them eligible.
- It should restore future payment handling without duplicating schedule transactions.
- It should recreate external calendar events when live sync is enabled.
How It Should Not Work
- It should not restart cancelled, paid, removed, or ineligible plans.
- It should not create duplicate calendar events.
- It should not restart a plan before the consumer-approved date.
Last modified on July 30, 2026
