Real-World Example
Jane has an active installment plan. She opens Schedule Plan to see upcoming dates, make an extra payment, change an eligible payment date, request a settlement date, or place the plan on hold when the rules allow it.
Visual Flow
How It Should Work
- It should show upcoming and historical schedule transactions for the selected account.
- It should allow only supported plan actions for the current state.
- It should update calendar events when dates, amounts, holds, skips, or cancellations affect the schedule.
- It should keep payment history consistent with manual and background payments.
How It Should Not Work
- It should not let a consumer change past successful transactions.
- It should not allow hold, skip, or date changes when the plan rules block them.
- It should not update the UI without updating the underlying schedule transactions.
Last modified on July 30, 2026
