Documentation Index
Fetch the complete documentation index at: https://docs.younegotiate.com/llms.txt
Use this file to discover all available pages before exploring further.
Real-World Example
ABC Collections removes Jane’s account from active portal handling. Jane should no longer be asked to negotiate it, but the portal can still show it as Creditor Removed when the record must remain visible.Visual Flow
How It Should Work
- It should show deactivated creditor records only when the consumer is allowed to see historical context.
- It should remove active negotiation, payment setup, and plan actions.
- It should keep creditor scoping intact even when the account is inactive.
How It Should Not Work
- It should not allow new payments or offers after the creditor has removed the account from active handling.
- It should not disappear in a way that confuses consumers if historical visibility is expected.
- It should not mix creditor removal with consumer cancellation.
Developer Notes
- This tab maps to deactivated.
- Deactivation can affect communication jobs, scheduled follow-ups, and account visibility.
Related App Areas
app/Enums/ConsumerStatus.phpapp/Livewire/Consumer/MyAccount.phpapp/Console/Commands/DeactivateOrRestartExpiredConsumerNegotiations.php