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Documentation Index

Fetch the complete documentation index at: https://docs.younegotiate.com/llms.txt

Use this file to discover all available pages before exploring further.

Real-World Example

Jane submits a custom offer that the creditor declines and no active offer remains. The account should move to Declined / Closed Negotiations so Jane does not think a payment plan is still open.

Visual Flow

How It Should Work

  • It should clearly communicate when negotiation is no longer active.
  • It should show only restart options that are allowed by the account state and creditor rules.
  • It should keep closed negotiation history available for context.

How It Should Not Work

  • It should not leave declined offers in an active pending tab.
  • It should not allow payment setup for an offer that has been declined or closed.
  • It should not remove history needed to understand why the negotiation closed.

Developer Notes

  • This tab maps to payment_declined and related closed negotiation conditions.
  • Start-over behavior is handled separately from normal active negotiation actions.
  • app/Enums/ConsumerStatus.php
  • app/Livewire/Consumer/Traits/MyAccounts/StartOver.php
  • app/Livewire/Consumer/MyAccount.php
Last modified on May 25, 2026